Returns and Refunds Policy: Hassle-free Returns and Easy Refunds

We want to ensure that you have a satisfying shopping experience with us. Please take a moment to review our terms and conditions outlined below:

Returns and Refunds: We strive to provide you with the highest quality Halloween costumes. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy. You may return your item within 15 days of the delivery date.

To initiate a return, please contact our customer service team at hello@suicidesquadstore.com or call us at (+1) 745 604 3209. Our team will assist you with the return process and provide you with a return shipping label and instructions. Please ensure that the product is returned in its original packaging and in the same condition as you received it. Once we receive the returned product and confirm it is in good condition, we will process your refund within three business days.

Please note that the cost of return shipping is not covered by Suicide Squad Store, unless the product received is damaged or defective. In such cases, we will cover the cost of return shipping and send you a replacement product free of charge.

Privacy and Data Security: When you place an order on our website, we collect necessary personal information, including your name, email address, phone number, shipping address, and payment details. Rest assured that we handle your information with utmost care and respect your privacy.

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your personal information with trusted third-party service providers involved in processing payments, shipping products, and providing customer service. These service providers are contractually obligated to maintain the confidentiality of your personal information and are prohibited from using it for any other purposes.

Cookies: We use cookies on our website to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that enable certain features and functionality. By using our website, you consent to the use of cookies. You can choose to accept or decline cookies through your browser settings. Please note that if you decline cookies, some features of our website may not work optimally.

If you have any questions or concerns regarding our terms and conditions, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure that your shopping experience at Suicide Squad Store is exceptional.

For additional information, please visit our Home Page of Harley Quinn and Joker Costume section.

Thank you for choosing Suicide Squad Store! We look forward to serving you and helping you unleash your inner antihero with our high-quality Halloween costumes.

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Terms and Confitions

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

312 W 2nd St, Casper, WY 8260

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail hello@suicidesquadstore.com